Thank you for visiting and shopping at The Real RC! Following are the terms and conditions that constitute our shipping. When you place and pay for an order we always try to ship out as soon as possible! We always want the order out quickly and we make the orders same day as payment is recieved. Depending on payment- and shippingmethod it can take 1-3 days to get the order out, and on it’s way to YOU
Policy: We currently don’t ship to the following countries: USA, Canada, UK, Poland, Australia, New Zealand and Finland. We can give you other vendors info when you contact us. UK, Poland, Australia, New Zealand and Finland. Please contact http://Research-chemicals-team.info
Due to the individual laws and regulations, we have certain restrictions in place. We do so to our best knowledge and belief - nonetheless, each customer is required to check the legal status and framework regarding the every product and handling thereof.
Shipment processing time
All orders are processed within 1-3 business days. Orders are not guaranteed to be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Domestic/EU Shipping Policy
We offer UPS, DPD and untracked shipment. Prices variate from one country to another.
UPS starts from €20,00
We can use UPS to: NL,AT,BE,IE,BH,TS,FR,IT,LU,PT,RO,SB,BU,HR,CY,DK,EE,GR,HU, LV,SK,SI,ES
DPD starts from €15,00
We can use DPD to: NL,BE,RO,SB,SE,AT,BH,TS,FR,DE,HU,IE,IT,LU,PT,ES,SK,SI,LT,LV,GR,EE,DK,HR,BU
untracked starts from €5,00
We can use untracked shipment to: NL,BR,CR,DR,HK,KA,Ma,PE,PH,SG,ZA,CH,TW,TH,TR,BAN,JP,VI,BE,IN,JP,IE,TS,HU,PT,BU,HR,DK,EE,FR,LV,LT,RO,SK,SI
Order total : €100 + Free DPD shipping ore 25% discount on UPS shipping
Order total: €250 + Free DPD shipping ore 50% discount on UPS shipping
Order total: €500 + Free DPD ore UPS shipping
Find out what shippingmethod is available for what costs for your country when you check out for an order.
Please don't hesitate to contact us if you are looking for wholesale or specialized offers.
You will receive a notification once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
When you want your order to be sent to DPD or UPS Pick up point, give the address of the pick up point in your order.
We do not take responsibility for delays caused by courier companies or postal services. Unfortunately some circumstances are beyond our control. Cancellation of the order is possible until we have passed the shipment to the shipping company. After that point in time, we can not accept them back. Therefore, in the event that a shipment could not be delivered, it won‘t be resubmitted and the money will not be refunded to the customer. So please be care when entering your data into order form and make sure your letter box is marked properly.
We are not liable for any products damaged or lost during shipping. In case your package has been damaged or broken, do not accept it and report the event to your post and to us.
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
You may get in contact with us when your DPD/UPS-order is not recieved in 2 weeks. Also claim your reship in 8 weeks. We cannot refund money, we always try to find best solution for reship of your order.
If you experience any issues or if something is unclear, please contact us as soon as possible, so we can assist you with the problem.