TERMS AND CONDITIONS
THE REAL RCC. LOYALTY REWARDS PROGRAM
LOYALTY REWARDS PROGRAM (the “Program”) is a loyalty reward program offered by THE REAL RC (the “Company”, “us”, “our” or “we”) to certain customers of the Company. The Program is accessible through www.therealrc.com (the “Program Website”) The Program allows persons who have activated themselves and completed the define number of orders enrolment steps (each, a “Program Member” or “Member”) in accordance with the present Terms and Conditions to gain eligibility when making purchases on items identified from time to time by the Company (“Eligible Purchases”), and to redeem the benefit for rewards, benefits and/or rebates offered by the Company from time to time.
Members acquire no vested right or entitlement to the continued availability of any particular reward, benefit or redemption level.
1.2 TERMS AND CONDITIONS
The terms and conditions set forth herein (the “Terms & Conditions”, and together with any terms set forth on the Program Website and any other terms accessible through any of the foregoing, collectively the “Program Terms”) govern the Program. The Company in its sole discretion can, restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. If the Program Terms have been updated, the Company will post the new Program Terms on the Program Website and note the date that they were last updated, and no change will be effective until such change has been posted for at least ten (10) days. We encourage Members to review the Program Terms each time they use the Program.
By using or enrolling in the Program, you accept and agree to be bound by these Terms and Conditions.
2.1 MEMBERSHIP ENROLLMENT
Membership is free and no initial purchase is required in order to become a Member. To become a valid Member, you must “Activate” your profile indicating your acceptance of the Program Terms. At a time only one program can be activated and remain valid.
2.2 PASSWORDS AND SECURITY
In order to enroll in the Program, you will have to register and create an Account with us and provide one or more names, email addresses, login usernames and passwords. You are responsible for maintaining the confidentiality of your account. You agree not to use the credentails of any third party or disclose it to any third party. You are responsible for any and all activity that occurs on your Account. If you suspect any unauthorized use of your Account, you must notify us immediately. You agree to provide us with correct and complete Account information at all times and inform us of any changes to the information you have provided. We will keep your ID confidential. Only one THE REALRC LOYALTY REWARDS PROGRAM rewards account (“Account”) is permitted per person.
2.3 SUSPENSION RIGHTS; CAPACITY
If the Company determines that a Program Member has abused any of the Program’s privileges, fails to comply with any of the Program Terms, or makes any misrepresentation to the Company the Company may, in its sole discretion, take such actions as it deems appropriate, including without limitation, suspending such Member’s privileges under the Program, revoking any or all of the points in such Program Member’s Account, and/or revoking the Program Member’s membership in the Program, in each case, with or without advance notice to the Member and without liability to the Company.
2.4 INACTIVE ACCOUNTS
A Program Member Account is deemed to be inactive if eligibility are not earned in connection with such Account for 10 years. Once an Account is deemed to be inactive, all benifits in such Account may, in the Company’s sole discretion, be deemed to have been forfeited by such Member, with or without notice.
2.5 ACCOUNT CLOSURE
Points are reduced to zero upon closure of a Membership.
If a Membership Number is used by any other person, all points relating to purchases made by such other person will be credited to the Member’s Account. The Company assumes no liability or responsibility for points redeemed by any person(s) prior to a notification to the Company’s Customer Support that the benifit has been compromised. Any points redeemed prior to notification shall be at the Member’s risk.
3.1 COLLECTION; REDEMPTION
Points can be earned by Program Members in connection with purchases of goods made through the Company (via. online store) as set forth on the Explainer Page, regardless of method of payment, provided that the member has activated the program in advance at the time of purchase.
Benefit can be in form of discount or direct credit to the real rc digital wallet which can be redeemed for purchase in form of rewards. When number of orders has been placed to obtain the reward(s)/benefit promised under program, redemption may occur through online. The redemption schedule, available rewards and other information is available on the Explainer Page of every Loyalty program launched.
Points have no cash value and are not exchangeable for cash. The accumulation of points does not entitle the Program Members to any vested rights, and the Company does not guarantee in any way the continued availability of any reward, redemption level, rebate or any other benefit. The Company assumes no liability to Members as regards the addition or deletion of items from or for which points can be collected and/or redeemed.
Except as permitted from time to time by the Company, points cannot be assigned, exchanged, traded, bartered, purchased or given by gift or otherwise sold. Any points so acquired are void. For the avoidance of doubt, such prohibited transfers include transfers upon operation or law upon the death of a Member.
From time to time, the Company may advertise or offer exclusive offers to select Members to redeem points for items other than a discount reward, or receive other benefits or discounts.
4.1 CONFIDENTIAL INFORMATION
We are committed to protecting your privacy. We will maintain the privacy and security of all personal information collected from Members, including, but not limited to: name, email address, country, address, account number and purchasing information (“Personal Information”).
You understand that through your use of the Program, you consent to the collection and use of this information. As part of providing you the Program, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Program and your Account.
By sharing your email address and as an active customer and Program Member, we and/or our service providers may communicate to you special offers, services, promotions and program information. You can unsubscribe from receiving such messages at any time by updating your online account, by contacting customer service of the applicable entity, or by clicking unsubscribe at the bottom of any promotional email.